Our Privacy Policy

This page explains how Leadmap collects, uses and protects personal information when you use our website and services.

Last Updated on March, 10, 2026

1. Introduction

Leadmap ("we", "our", or "us") is committed to protecting your privacy and handling personal data in a transparent and responsible manner.

This Privacy Policy explains how we collect, use and protect personal information when you use the Leadmap website, platform and related services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

Information you provide directly

This includes information you provide when:

  • Contacting us through our website

  • Requesting a demo

  • Submitting enquiries

  • Communicating with our team

Examples may include:

  • Name

  • Email address

  • Company name

  • Phone number

  • Any other information you choose to provide

3. How We Use Your Information

We use personal information for the following purposes:

  • To respond to enquiries and provide information about our services

  • To provide product demonstrations or consultations

  • To improve our website and services

  • To analyse usage patterns and platform performance

  • To communicate updates or relevant information about Leadmap

We only use personal data where we have a lawful basis to do so under applicable data protection laws.

4. Platform Data Processing

Leadmap is designed to support estate agencies by structuring and analysing enquiry conversations.

Where our platform processes data on behalf of estate agency clients, we typically act as a data processor, and the agency acts as the data controller responsible for the data.

In these cases, the agency determines how personal data is collected and used, and Leadmap processes data only in accordance with the agency's instructions.

5. Data Sharing

We do not sell or rent personal information to third parties.

We may share information with trusted service providers who help us operate our website or services, such as:

  • Cloud hosting providers

  • Analytics services

  • Technical infrastructure providers

These providers are required to maintain appropriate data protection and confidentiality standards.

We may also disclose information where required by law or to protect our legal rights.

6. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse or disclosure.

These measures include secure hosting environments, controlled system access and appropriate internal data handling procedures.

However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, regulatory or operational requirements.

When information is no longer required, it is securely deleted or anonymised.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of personal data

  • The right to restrict or object to certain processing activities

  • The right to request transfer of your data to another service provider

Requests can be made by contacting us using the details below.

9. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies help us understand how visitors use our site and allow certain functionality to operate properly.

You can manage or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.

Any updates will be published on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Leadmap
info@leadmap.properties

43 Manchester Street, London, England, W1U 7LP

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